Verbatik AI FAQ

Written by Verbatik Support
Updated over 4 months ago

Everything you need to know about Verbatik AI - from basic features to advanced usage and pricing. Find answers to the most common questions about our text-to-speech platform.

Verbatik is a text-to-speech application that allows you to turn any text into lifelike speech. It enables you to create various media content such as audiobooks, podcasts, voice content, and also applications that talk and build entirely new categories of speech-enabled products.

You can convert your documents into audio files for listening anywhere.

Can I use the voices for commercial purpose?

ANSWER

Yes, all our voices can be used for commercial purposes. Regardless of pricing model you choose.

What is text-to-speech conversion?

ANSWER

Text-to-speech conversion is a technology that converts written text into spoken words. This technology uses artificial intelligence and machine learning to generate natural-sounding speech from written text.

How does the speech generation process work?

ANSWER

The speech generation process starts with the input of written text. The software then analyzes the text to understand its meaning and context, and converts it into speech. The generated speech is then outputted through an audio output device, such as a speaker or headphones.

How long does it take to synthesize text into speech?

ANSWER

The text to speech synthesis is realtime in most cases, and only takes a couple of minutes to convert the input text into audio. Our TTS software runs in the cloud, so if you are converting large amounts of text then you can paste it in our voice generator interface and start the conversion. There's no need for you to wait for the conversion to finish. Once the audio is ready, the files will be available in your dashboard to download.

What customizations can I do with the AI Voices?

ANSWER

All our AI Voices support SSML features - rate, pitch, volume and pronunciations. You can add custom pauses for different punctuation marks to create a more natural speaking tone. Adjust the pitch of the voice to make it sound more deeper or child-like. The speaking rate allows you to increase or decrease the speed of voice. With our pronunciations library you can save custom pronunciations and use them whenever you create speech.

Pricing & Credits

How do credits work?

Credits are consumed based on usage: 1 credit per character for text-to-speech, 2 credits per character for voice cloning, 300 credits for each sound effect generation, and 1000 credits for each music generation. Subscription credits reset at each billing cycle, while purchased credits (Pay-As-You-Go) never expire and roll over indefinitely.

Can I change my plan anytime?

Yes! You can upgrade or downgrade your plan at any time. When upgrading, you'll be charged a prorated amount for the remainder of your billing cycle. When downgrading, the change takes effect at your next billing cycle.

What happens if I run out of credits?

If you run out of credits, you won't be able to generate new content until your next billing cycle or until you upgrade to a higher plan. We'll send you notifications when you're running low on credits.

Do unused credits expire?

Subscription credits reset at each billing cycle and don't roll over. However, any credits you purchase separately (Pay-As-You-Go) never expire and will always remain in your account. If you cancel your subscription, your purchased credits will be preserved.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express) and debit cards through Stripe. We also support PayPal and other payment methods depending on your region.

Is there a free trial?

Yes! All new users receive 2,000 free credits after verifying their email address. Simply sign up, check your email for a verification link, and click it to unlock your credits. This includes access to basic text-to-speech, one custom voice slot, and limited sound effects and music generation.

Can I cancel my subscription?

Yes, you can cancel your subscription at any time from your account settings. Your subscription will remain active until the end of your current billing period, and you'll continue to have access to your plan features until then.

How does billing work?

Billing is monthly and automatic. You'll be charged on the same date each month. You can view your billing history and download invoices from your account dashboard. We'll send you an email receipt for each payment.

What is the Pay-As-You-Go option?

Our PAYG model lets you buy credits without a subscription. You get 20,000 credits per $1 and you can purchase between $10-$2,500 worth at a time. These credits never expire and roll over indefinitely, unlike subscription credits which reset monthly.

Should I choose a subscription or buy credits?

Subscriptions offer better value for regular users (Creator plan gives 200K credits for $9 vs $10 in PAYG). Choose PAYG if you use our service occasionally or want credits that never expire. Subscription credits reset monthly, while purchased credits roll over forever.

Plans & Features

What's included in voice cloning?

Voice cloning allows you to create custom voices from audio samples. You can upload a voice sample and generate speech in that voice. The number of custom voices you can store depends on your plan.

What's the difference between plans?

Plans differ in the number of monthly credits, custom voice slots, and features. Creator ($9) includes 200K credits and 3 voices. Pro ($39) includes 1M credits, 15 voices, and API access. Ultimate ($99) includes unlimited credits and voices.

Which Option Is Right For You?

Choose Subscriptions If:

You generate content regularly
You want the best value (10% savings per credit)
You need multiple custom voices
You want priority support & API access

Best Value Example: Creator Plan: 200K credits for $9 vs $10 in Pay-As-You-Go

Choose Pay-As-You-Go If:

You use our service occasionally
You want no monthly commitment
You're testing or trying our platform
You have unpredictable usage patterns

Flexible Pricing: 20,000 credits per $1, $10-$2,500 range Credits never expire

Voice Features

How many voices are available?

We offer 600+ voices across 140+ languages, covering a wide range of accents, genders, and speaking styles. From professional narrators to casual conversational tones, we have voices for every need.

Can I create my own custom voice?

Yes! Voice cloning allows you to create custom voices from audio samples. Upload a voice sample and our AI will learn to generate speech in that voice. The number of custom voices you can store depends on your plan.

What audio formats are supported for voice cloning?

We support MP3, WAV, M4A, OGG, and FLV formats for voice cloning. The recommended duration is 30-60 seconds of clear, high-quality audio for best results.

Can I use SSML with the voices?

Yes, all our voices support SSML (Speech Synthesis Markup Language) features including rate, pitch, volume, and custom pronunciations. You can add pauses, adjust speaking speed, and modify voice characteristics.

Music & Sound Effects

How does music generation work?

Our AI music generation creates original 30-second compositions from text descriptions. You can specify genre, instruments, mood, and style. The system supports negative prompts to exclude unwanted elements.

What music styles are available?

We offer templates for Classical Piano, Electronic Ambient, Acoustic Folk, Jazz Smooth, Rock Energy, Cinematic Epic, Lo-fi Hip Hop, and Nature Meditation, plus custom styles you can describe.

How long are the generated music tracks?

Music generation creates 30-second compositions, which is perfect for background music, loops, and short content. You can generate multiple tracks and combine them for longer compositions.

What about sound effects generation?

Sound effects generation creates custom audio effects from text descriptions. You can choose 10, 20, or 30-second durations and specify intensity, environment, and action details.

Technical Questions

What audio formats are supported for download?

We support MP3, WAV, OGG, and M4A formats for downloads. MP3 is recommended for web and mobile use, while WAV provides uncompressed quality for professional editing.

Is there an API available?

Yes, we provide a comprehensive API for developers. API access is included with Pro and Ultimate plans. You can integrate text-to-speech, voice cloning, music generation, and sound effects into your applications.

What are the rate limits?

Rate limits vary by plan: Free (100 requests/hour), Pro (1,000 requests/hour), and Ultimate (unlimited). Enterprise plans have custom rate limits based on your needs.

Can I use Verbatik AI offline?

No, Verbatik AI is a cloud-based service that requires an internet connection. All processing happens on our servers to ensure high-quality results and consistent performance.

Account & Support

How do I reset my password?

You can reset your password by clicking "Forgot Password" on the login page. Enter your email address and follow the instructions in the reset email.

What happens to my data if I cancel?

Your generated audio files and settings are preserved even after cancellation. You can access them if you resubscribe. However, subscription credits will be lost.

How do I contact support?

You can contact support through live chat, email (support@verbatik.com), or our help center. Pro and Ultimate plan users get priority support with faster response times.

Is my data secure?

Yes, we take data security seriously. All audio processing happens on secure servers, and we don't store your original voice samples after creating the voice model. Your data is protected with industry-standard encryption.

Usage Guidelines

Can I use the generated content commercially?

Yes, all generated content can be used for commercial purposes regardless of your plan. This includes text-to-speech, voice clones, music, and sound effects.

Are there any usage restrictions?

We prohibit generating content that violates our terms of service, including harmful, illegal, or inappropriate material. We also don't allow impersonation of real people without consent.

How do I cite Verbatik AI in my projects?

While attribution is not required, we appreciate when users credit Verbatik AI for generated content. You can use "Audio generated with Verbatik AI" or similar attribution.

Account sharing is not allowed under our terms of service. Each user should have their own account. For team usage, consider our Enterprise plan with multiple user management.

Next Steps

Learn about getting started
Explore pricing plans
Check out API documentation

Verbatik AI FAQ

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