Billing & Payments

Verbatik uses a prepaid balance model. There are no monthly subscriptions or plans — you add funds to your workspace balance and pay only for what you use.

How Billing Works

Prepaid Balance

Each workspace has its own balance measured in USD. When you make an API call (text-to-speech, voice cloning, voice design, or music generation), the cost is deducted from your workspace balance in real time.

• Balances are tracked in cents for precision (e.g., 2000 = $20.00).
• If your balance is insufficient, the API returns a 402 Payment Required error.
• All team members in a workspace share the same balance.

No Subscriptions or Plans

Every user has access to the same features. You only pay for what you consume:

Adding Funds

Manual Top-Up

1. Go to Billing in your workspace sidebar.
2. In the Top Up Balance section, enter the amount you want to add.
3. Use the quick-select buttons ($20, $50, $100, $500) or enter a custom amount.
4. Click Continue to Payment.
5. Complete the payment using a credit or debit card.

Top-up limits:

• Minimum: $10
• Maximum: $1,000

After a successful payment, your balance is updated immediately.

Estimated Characters

When topping up, the form shows an estimate of how many TTS characters your top-up covers. For example, a $20 top-up provides approximately 800,000 characters of standard TTS.

Auto Top-Up

Auto top-up automatically adds funds when your balance falls below a threshold. This ensures your API calls are never interrupted.

Setting Up Auto Top-Up

1. Go to Billing in your workspace sidebar.
2. Find the Auto Top-Up section.
3. Enable auto top-up.
4. Configure:
   • Threshold — When your balance drops below this amount, a top-up is triggered. Range: $1 to $500.
   • Top-up Amount — The amount to add when triggered. Range: $10 to $1,000.
5. Add a payment method (credit or debit card).
6. Save your settings.

How It Works

• When an API call causes your balance to drop below the threshold, an automatic charge is made.
• A cooldown mechanism prevents multiple rapid charges.
• If the charge fails (e.g., card declined), the API call will fail with a 402 error. You'll need to top up manually or update your payment method.

Managing Auto Top-Up

• Update the threshold and amount at any time.
• Change or remove your saved payment method.
• Disable auto top-up without removing your payment method.

Transaction History

All financial activity is recorded in your transaction history on the Billing page.

Transaction Types

Transaction Details

Each record includes:

• Transaction type
• Amount (positive for top-ups, negative for usage)
• Balance after the transaction
• Description (e.g., "TTS generation: 1,500 characters")
• Timestamp
• Status (pending, completed, or failed)

Usage Analytics

The Billing page includes a Usage Cost chart showing daily spending by feature:

• TTS — Standard text-to-speech usage
• Cloned TTS — Speech generation using cloned voices
• Voice Clone — Voice cloning operations
• Voice Design — Voice design operations
• Music — Text-to-music generation

Balance Summary

The billing dashboard shows:

• Current Balance — Your available funds.
• Total Topped Up — Total amount ever added to this workspace.
• Total Spent — Total amount consumed by API usage.

Billing FAQ

What happens if my balance reaches zero during an API call? The call fails with a 402 Payment Required response. If auto top-up is enabled and succeeds, subsequent calls will work. The failed call is not retried automatically.

Can I get a refund for unused balance? Contact support at support@verbatik.com to discuss refund options.

Is there a free tier or trial credits? New workspaces start with a $0 balance. You need to add funds before making API calls.

Are there volume discounts? Pricing is the same regardless of volume. The prepaid model means you only pay for what you use with no commitments.

Can different team members have separate balances? No. The balance is shared across the entire workspace.