How credits work

Credits are the unit used to pay for metered creative operations. They are not a fixed number of characters, seconds, or images.

What determines the cost?

The model, output quantity, resolution, duration, text length, and reference inputs can affect the quote. Voice creation has its own charge, separate from speaking with that voice. Agent text uses credits based on token usage, and Agent productions can include several paid steps.

Review the quote shown in the app before generating. A single number such as “images per month” cannot describe every model and setting.

Shared workspace balance

The app and current REST API draw from the same workspace pool. Members may also have individual credit caps. Your spendable amount can therefore be lower than the total workspace balance.

Included subscription credits are consumed before purchased credits. Purchased credits survive plan renewals and subscription expiration.

Billing periods

Monthly plans receive the allowance for their monthly billing period. Annual plans receive 12 times the monthly allowance as one annual pool.

At renewal, the included allowance resets for the new period; unused included credits do not accumulate as purchased credits. On subscription termination, the included allowance is removed while purchased credits are retained. Consult Billing for the effective cancellation date and balance.

Reservations and failures

Some operations reserve credits before work starts. A reserved amount is temporarily unavailable for another request. Completed work is charged and unused reservations are released according to the operation's outcome.

A failed multi-step production does not mean all work was free: already completed steps can still be charged. If a balance looks wrong, keep the generation or run ID and contact support instead of repeatedly submitting the same job.

For integrations, GET credits and usage exposes the workspace pool, purchased balance, member cap, and API usage.